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North America's #1 Pet Licensing System

Get Time Back

Let DocuPet take over the administration of your pet licensing program so you can focus on the important work only you can do

Get More Money

Cut your per license costs in half, and count on us to dramatically increase your revenue - we have the results to prove it

Get Lost Pets Home

Make tags matter. Our 97% effective Home Safe system links pet tags to online profiles, automated tools, and our 24/7 call center, keeping lost pets away from your shelter

Our staff saves hundreds of hours each year and the massive increase in license sales has provided us with much-needed revenue to enhance our animal welfare services.

- David Weidrick -
DocuPet has improved services for pet owners in our community and provided invaluable tools for our staff. Additionally, our operational costs have decreased, our staff has more time for important work, and our yearly license revenue is soaring.

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Transitioning to DocuPet from our old internal licensing system was a simple process that was well led by the DocuPet team. The move hardly took any time!

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What You Get:

Trusted Licensing Platform

Proven to reliably save time and resources

Online, Phone, Mail and In-person Purchasing

Automated Reminder and Warning Communications

Low-cost Tag Shipments

Phone, Email and Chat Customer Service

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Communications & Outreach

Driving compliance and positive public opinion

Local Pet Retailer Gift Cards with Every License

Free Community Canvassing Program

Online Community Awareness Campaigns

Free Best-in-class Lost Pet Service

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Local Lost Pet Service

Mobilizing people to get pets home safe

Advanced Lost and Found Pet Reporting

Pet Tags Linked to Online Profiles

24/7 Customer Support Line

Activate All Existing License Tags

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Did You Know?

76% of pet licensing organisations view their programs as not running efficiently and smoothly.

How Does Your Program Compare?

Download our first annual North American Pet Licensing Benchmark study to learn more about attitudes, performance metrics and best-practices. See how your program compares to regional and national averages.

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Put DocuPet To Work For You

BOOK A DEMO

Kevin MacKenzie

Director of Consulting and Partnerships

Kevin's entire career has been spent specializing in consulting, research…

Grant Goodwin

CEO

Grant Goodwin is leading DocuPet Inc. as a market-leading solution…

Kayla Napier

Vice President, Operations

Kayla has spent her career building businesses and brands. Having…

Andrew Comber

CTO

Andrew's natural habitat is technology. An experienced CTO, project manager,…

Dave Rossborough

Head of Marketing & Communications

Dave has built his career from the centre of the…

Savannah Vince

Director of Municipal Relations

Savannah Vince is the Director of Municipal Relationships at DocuPet.…

Kevin MacKenzie

Kevin’s entire career has been spent specializing in consulting, research and long-term business development and partnerships across both the private and public sectors.

Having worked closely with – and conducted thorough program analysis for – hundreds of municipalities across North America, you would be hard pressed to find anyone on the continent who knows (and remembers!) more about municipal licensing programs.

With DocuPet, Kevin oversees all aspects of municipal consulting, market research, and partnership development. He is an industry expert in the efficacy of public-private partnerships, and frequently speaks across the United States and Canada on topics related to municipal governance, licensing and compliance.

Kevin holds an Honours Bachelor of Arts Degree in International Relations from Queen’s University.

Grant Goodwin

Grant Goodwin is leading DocuPet Inc. as a market-leading solution aimed at solving compliance and process challenges in the municipal pet licensing industry.

His role is to ensure that DocuPet’s team provides the best-in-class pet licensing program and associated experience for all of our customers, both program administrators and pet owners North America-wide.

Grant is a lifelong entrepreneur with over 20 years of experience as the CEO of online platforms.

He leads specialized teams who develop and scale industry-leading solutions in targeted markets.

Kayla Napier

Kayla has spent her career building businesses and brands. Having worked in both the public and private sectors, for both large corporations and ambitious startups, she knows how to grow ideas and people into successful products and teams.

In her role at DocuPet as the Customer Experience Manager, she works to ensure that all areas of the business are focused on creating programs and processes that make pet-ownership better.

Andrew Comber

Andrew’s natural habitat is technology. An experienced CTO, project manager, product manager, UX and UI designer, technology lead and systems architect, Andrew has worked on applications and platforms across a wide range of industries and has set up his own web businesses.

He is responsible for all aspects of DocuPet’s technology and makes sure that our systems play nicely with our partners and service providers.

Dave Rossborough

Dave has built his career from the centre of the Venn Diagram where Technology, Community, Management, and Marketing meet.

As a Digital Native, he has been creating strategic marketing and online communications programs for the public and private sectors for the past 20 years, working with companies like Redken 5th Avenue, Mitsubishi Electric, The Niagara Parks Commission, Canada Post, Hotel de Glace, and BodyRock.TV.

Dave keeps his knowledge and skills sharp as a daily practitioner, meaning he is well placed to drive performance in brand management, social media, strategic planning, and measurable results.

At home, Dave has 3 cats, 10 Fantail Goldfish, and a menagerie of woodland creatures.

Savannah Vince

Savannah Vince is the Director of Municipal Relationships at DocuPet. With the company since the very beginning, she is responsible for overseeing and managing all municipal relationships and the related aspects, including account launch, program deployment and ongoing support.

No one is more prepared to steward an account or a new project from definition to implementation. Savannah is the ultimate contact point for all of our municipal partners.

Good luck getting off the phone with her without a smile on your face!