Rethinking Pet Licensing

Pet licenses get pets home while funding critical animal care and control programs. Yet just 13% of pets in North America are registered.

That’s why we have built North America’s most comprehensive pet licensing program – one that makes pet licenses as valuable to pet owners as they are to local animal welfare.

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Pet Licensing That Works For Everyone

Our comprehensive program offers innovative services, modern technology, engaging communication, and hands on customer service for pet owners and program administrators alike. Learn how we provide...

Tags That Pet Owners Want

Pet owners want the best for their furry friends. That’s why we allow licensees to choose a standard license tag or something special from our collections of designer tags. We even provide personalized etching of each tag to make the return of lost pets that much easier.

Tags that Get Pets HomeSafe™

Each licensee is given free access to our HomeSafe™ Lost Pet Service. Supported by our 24/7 Hotline, anyone who finds a lost pet can report it found using our online tools. If pet owners report their pet lost, we trigger a series of messages to local animal welfare groups and opted-in pet owners who are willing to help in the search.

Tags that Get Pets HomeSafe™

Customer Service and Education

We provide customer service via phone, email and online chat with extended hours to meet the needs of busy pet owners. We also provide customized, information-rich websites and educational videos. Our municipal partners receive hands-on training and robust, on-demand reporting.

Programs with Proven Results

In 2018 we increased license sales by more than 85% across the communities we served. We achieve these results by providing an efficient registration processes, proactive community marketing programs, streamlined renewal communications, and enhanced licensing packages.

Programs with Proven Results

In 2018 we increased license sales by more than 85% across the communities we served. We achieve these results by providing efficient registration processes, proactive community marketing programs, streamlined renewal communications, and enhanced licensing packages.

Systems that Save Time and Money

We remove the administrative burden of pet licensing program management by handling all customer service, pet tag management and distribution, renewal and reminder communications, and financial remittance reporting for our community partners. This saves our partners countless hours of work and more than $3 on every license issued.

Who We Work With

Since 2014 we have partnered with more than 40 communities across North America. We are now launching an average of one new program every two weeks.

The City of Boulder's experience has been positive to say the least. The DocuPet team is very organized and responsive and fun to work with. They immediately established a timeline and systematic process including weekly launch meetings. This helped keep things moving forward and addressing specific milestones. When and if I had questions or concerns they assist me immediately. They are a pleasure to work with.
Janee' Boswell - Boulder, CO

Partnership with DocuPet has allowed us to offer an accessible licensing service to our pet owners as well as simple, easy to use tools for our field officers and shelter partners. Pet owners receive lost pet services and rewards, our staff save hundreds of hours each year and the massive increase in license sales has provided us with much-needed revenue to enhance our animal welfare services.
Doug Godfrey - Guelph, ON

DocuPet has brought a significant increase in dog license sales, their software is terrific, and lost dogs are getting home more often. Their people have given us hands-on training and support, and their customer service team handles all of the email and phone inquiries.
John Copanas - Syracuse, NY

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