Increase License Revenue While Decreasing Costs
DocuPet has a proven track record of boosting compliance rates and licensing revenues. We also know how much it can cost to manage your own pet licensing program, so we aim to put that money back in your pocket for other projects.
Imagine if your new pet licensing numbers and renewal rates were growing every year... and you didn't have to lift a finger!
Boosting New License Sales
Proven Online Licensing Platform
We provide convenient, secure, and User-Friendly Online Licensing. This reduces friction for new licensee, with more than 60% of licenses typically processed online
Outreach and Marketing
DocuPet's experienced internal marketing team runs supporting Marketing and Awareness Campaigns such as a Door-To-Door Program, Press Releases, Social Media and Bill Inserts
Licensed Pet Owners get access to our robust Lost Pet Services, along with valuable coupons and discounts through the Rewards Program
Trained Customer Service
Our Customer Service Representatives are trained to answer questions and overcome objections, leading to more completed licenses
Relevant and Frequent Communications
The DocuPet system keeps licensing top-of-mind throughout the year with Content Marketing and social media programs, and ramps things up during the renewal period using Email Reminders, Automated Phone Calls, Warning and Citation Letters, and our Door-To-Door Program
If your pet licensing services were taken care of for less than you are currently paying, what could your team be working on with that extra budget?
$0 Set-up Fees
We don't charge a single dollar for all the work it takes to set up your custom pet licensing program. That includes Consultation, Web system and brochure design, Tag design, development and ordering, copywriting, Rewards Program development, Data integration, Pricing model and policy customization and full training!
Our pricing model is based on increasing pet license sales. To ensure that our motivation is aligned with yours, we earn our fees by participating in the pet revenue on sales of licenses above the baseline sales levels that your community has historically met.
Fulfillment and Mailing Costs
We have the lowest fulfillment and mailing costs in the industry. Our goal is to minimize these costs for municipalities by continually optimizing our processes. Tag mailing fees are based on our actual costs and renewal and warning letters mailing fees are well below those of our competition
Giving Your Team Their Time Back
What more could you accomplish if your team was relieved from the burden of processing pet licenses and improving compliance? Our partners have re-deployed their time to accomplishing more elsewhere and re-allocating budget to other initiatives
System-wide, renewal rates have been increased from an industry average of 65-70% to over 80%. In some cases, renewal rates as high as 87% have been achieved.
In 2018, year-over-year license sales across our system increased by more than 85%. Most recently, in municipalities where all of our strategies have been implemented, year-over-year sales have increased by more than 200%.
Did You Know?
62% of pet licensing programs are experiencing decreasing or stagnant licensing sales.
Source: DocuPet Pet Licensing Benchmark Study
How Does Your Program Compare?
Request your free digital copy of our annual North American Pet Licensing Benchmark study to learn more about attitudes, performance metrics and best-practices of pet licensing. See how your program compares to regional and national averages.
Put DocuPet To Work For You
To Save on Costs and Increase Revenue!