Custom Tag Ordering and Mailing

Durable and attractive tags designed to quickly get lost pets home safe


DocuPet has a unique approach to pet tags that helps lost pets get home, reduces program costs, and provides powerful functionality for by-law and ordinance officers.

Pet owners will be given the opportunity to personalize their pet tags with their phone number and pet’s names. This improves the likelihood of pets being returned home quickly if lost. We also allow each pet owner to purchase a custom designed tag as their official city/county tag.

Every DocuPet tag is etched with a unique code that is assigned to a licensed pet and associated with an online profile, ensuring that more pets are returned safely and shelter costs are reduced. Pet owners can also opt to keep their pet's tag for consecutive years, decreasing tag and shipping costs for the municipality.

Further, we donate 20% of the proceeds from Custom Tag sales to our local animal shelter charity partner. By providing pet owners with a “one tag” solution that has the design, personalized information and HomeSafe™ code they need, they are much more likely to purchase a license, ensure the tag is worn by their pet, and even tell others about the importance of licensing.

DocuPet provides custom designed tags, so they not only look better, they're also more recognizable to enforcement officers

Our Fulfillment Department handles all tag ordering through our trusted supplier, and manages the inventory in-house

Our dedicated team of Fulfillment Officers make sure all tags are shipped out with helpful program information, within 2 business day

Tags Worth Wearing

DocuPet manages all tag ordering and fulfillment. Our high-quality, municipality-branded, pet tags are ordered and inventoried centrally. All orders are mailed within two business days and tracked in our online system. We also handle tag replacement requests.

Quality Tags

DocuPet Tags are attractive and durable. Each is etched with a unique alphanumeric code that is assigned to a licensed pet and tied directly to an online pet profile created by the pet owner. This is what allows DocuPet to employ our full Lost and Found Pet service, in the event that a pet becomes lost.

Tag Details

Online Records

The unique code on each tag is associated with the online record for the pet. These records can be accessed by city administrators. For example, animal control officers in the field using any handheld internet-enabled device such as a smart phone.

Records include not only required pet and pet owner information, but additional data such as secondary phone numbers and addresses, additional contact names, photos for visual verification, veterinarian and care details, and information about the obedience level of each pet.

Lost and Found Pet Reporting

Lost and Found Pet ReportingOne of the most attractive and appreciated features of the DocuPet Program is our Lost Pet Alert System, provided as a complimentary service for pet owners. Should a pet become lost, owners are able to quickly create an online report that is sent out to local administrators, our head office, and any pet owners in the region who have offered to participate in our “lost pet brigade”. This system has allowed us to return over 97% of lost pets home safely.

Likewise, if a pet is found in the community straying from its owner, the finder can look up the online pet profile and see any information that the pet owner has decided to make public. If contact details are not available online, the pet finder may create a Found Pet Report that is immediately submitted to DocuPet customer service staff. We use this to
reconnect the pet with its owner.

Cost Reduction

With durable tags that no longer include the year, pet owners can opt to keep their tags for consecutive years. This reduces tag and shipping costs for the municipality. Further, by ensuring that more pets are returned home safely reducing pound costs and euthanization rates.

Put DocuPet To Work For You